Frequently Asked Questions
Everything you need to know about shopping at the LEGOLAND California Resort Online Shop.
What is your shipping policy for apparel and accessories?
We offer standard and expedited shipping within the United States. Orders are typically processed within 1-2 business days. Shipping costs are calculated at checkout based on the weight of your items and your delivery location.
Can I return a clothing item if it doesn't fit?
Yes, we accept returns on unworn, unwashed apparel with original tags attached within 30 days of purchase. Please note that certain exclusive event merchandise may be final sale.
How do I determine the correct size for my child?
Each product page includes a detailed size chart. Our apparel generally follows standard US sizing. If you are between sizes, we recommend sizing up for a more comfortable fit as children grow.
Are your fashion products official LEGO merchandise?
Absolutely. All apparel, bags, and accessories sold on our online shop are 100% authentic, officially licensed LEGO products, ensuring the highest quality standards for our fans.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital payment options like PayPal and Apple Pay for a faster checkout experience.
Do you offer international shipping for LEGOLAND gear?
Currently, the LEGOLAND California Resort Online Shop only ships to addresses within the United States. We are looking into expanding our shipping capabilities in the future.